phDoctors > Sara Tedmori

Sara Tedmori

Sara Tedmori

At present, I am an assistant professor of Computer Science at Princess Sumaya University for Technology /Amman Jordan .

My research is in the area of email knowledge management.

Keywords: email, knowledge management, expertise locator, knowledge extraction, knowledge sharing, privacy .

Contact Details



http://www.tedmori.com

Current Location Details

Department of Computer Science
Princess Sumaya University for Technology
P. O. Box 1438 Al-Jubaiha 11941
Amman
Jordan

PhD Details

Computer Science
Loughborough University
0
United Kingdom

Research Synopsis

The use of electronic mail has rapidly evolved over time until it has become an integral form of communication for both business and personal use and the primary prerequisite for doing any kind of business. IDC''s (International Data Cooperation) usage forecast and analysis report has predicted that by the year 2005, around 35 billion emails will be sent on an average day.

However as more organisations adopt email as their primary method of communication, the majority neglect the fact the email content contains data & information that is vital for business decisions and actions. In most cases, the message is typed in and sent to the receiver''s inbox immediately making the knowledge within the email only shared between the sender and the receiver.

To date, there have been many projects and researches which spotlight user-focused improvements to email tools. Some of the common themes that these studies tackle are:
- Email visualisation of message threads to aid communication
- Reinventing email prototypes to build better email systems
- Email overload (how to minimize email overload and how to better manage
large amounts of mail in order not to lose track of email)

However, despite our reliance on electronic there have been no major explorations into the problem of making use of the knowledge that resides in electronic messages for the benefit of the organisation as a whole without sacrificing privacy.

The aim of my research is to try to develop and implement a graphical online email knowledge-based system called EKE (Email Knowledge Extraction) that captures the knowledge within electronic messages. The system will help people to easily locate the experts inside the organisation. It will result in better utilisation of the available talents. It will minimise the time spent by employees on irrelevant search results when seeking out information that other employees already have. And it will reduce the cost of hiring duplicate employees with the same field of expertise.

Publications

ICCCBE-XI
Tedmori, S.M., Jackson, T.W., Bouchlaghem, N.M., Adelmann, H., and Nagaraju, R., EXPERTISE PROFILING: IS EMAIL USED TO GENERATE, ORGANISE, SHARE OR LEVERAGE KNOWLEDGE, Proceedings of the 11th Int''l Conf. on Computing in Civil and Building Engineering (ICCCBE-XI), Montreal, Canada, June 2006.

KPM
Tedmori, S., Jackson, T.W., and Bouchlaghem, D., Locating Knowledge Sources Through Keyphrase Extraction, Journal of Knowledge and Process Management, 13(2), May 2006, pp 100-107, ISSN 1092 4604.

IRMA 2006
Tedmori, S.M., Jackson, T.W., Bouchlaghem, D., Holger, H. and Nagaraju, R., Building a Tool for Expertise Discovery, Emerging Trends and Challenges in Information Technology Management, 2, Khosrow-Pour, M. (ed), Idea group Publishing, Information Resources Management Association International Conference, Washington, DC, May 2006, pp 1053-1056.

PREP 2005
Tedmori, S. M., Jackson, T.W., EKE: A TOOL FOR EMAIL KNOWLEDGE EXTRACTION, Postgraduate Research Conference in Electronics, Photonics, Communications and Networks, and Computing Science conference (PREP 2005), Lancaster, UK, April 2005.

IRMA 2004
Jackson T.W., Tedmori, S., Capturing and Managing Electronic Knowledge: The Development of the Email Knowledge Extraction. Innovations Through Information Technology, Khosrow-Pour, M. (ed.), Idea Group, IRMA, New Orleans, USA, 2004, pp 463-466.

Current Status

Assistant Professor
Working as an Assistant Professor Computer Science at Princess Sumaya University

Projects

Additional Educational Background

BS Computer Science, American University of Beirut, 2001

MSc Multimedia and Internet Computing, Loughorough University, 2003

EngD (PhD), Loughorough University, 2008

Affiliations